At AMgalleries.com, we take pride in creating high-quality handcrafted bracelets. Please read our policy carefully before making a purchase.
1. Order Cancellation
Orders can be cancelled within 24 hours of purchase.
After this period, your order may already be processed or in production and cannot be cancelled.
2. Change of Mind
We accept returns for change of mind under the following conditions:
The item must be unused, unworn, and in original condition.
Return request must be made within 7 days of receiving the item.
Customers are responsible for all return postage costs.
Once we receive and inspect the returned item, a refund will be issued.
3. Refunds
Refunds will be processed to the original payment method.
Please allow 3–7 business days for the refund to appear, depending on your bank or payment provider.
Original shipping fees are non-refundable.
4. Faulty or Incorrect Items
If you receive a faulty or incorrect bracelet, please contact us within 7 days of delivery.
We will arrange a replacement or full refund, including shipping costs where applicable.
5. Custom & Personalised Orders
Custom or personalised bracelets cannot be refunded or exchanged unless they are faulty.
6. Return Process
To initiate a return, please contact us with:
Your order number
Reason for return
Clear photos (if applicable)
We will provide return instructions once your request is approved.
Cancelation & Refund
Updated by AMgalleries
08 April 2026
