AMgalleries would like you to be happy with the purchases that you make.  As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.

*All returns must be received within 30 days of the purchase date.

*Face mask, underwear and earrings cannot be returned due to hygiene reasons

*Gift cards can not be returned and are not redeemable for cash.

*Please ensure all items are packaged securely and arrive back to us in their original condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.

Once your return has been processed, you will receive a confirmation email from our team.

Final Sale items can not be returned for a refund unless deemed faulty.

If you claim a free gift/s with your order and return your items for a refund, the free gift/s must also be returned

Cancelation & Refund

Change of Mind – Not in Love

 If you have purchased an item and you are not happy with the item (wrong size, wrong colour etc) you may exchange the item or obtain a store credit within 30 days of purchase.

*Goods that still on the way up to your address can not be accepted for change of mind.  You must return all goods with original packaging.

 We will not accept the following goods returned for Change of Mind:

Face Mask; Swimwear; Underwear; Gift Cards; Final Sale Items; and Earrings 

*For change of mind you must pay the postage costs or return instore for free.

 When returning goods please ensure;

*All items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc.

*Shoes and hats must be sent back inside another box to ensure the item is not squashed or damaged in transit. Please do not tape or mark the original shoe box.

*Original shipping costs are non-refundable and the cost of return postage must be paid by the customer at the time of returning.

If you have purchased an item from AMgalleries and it is not of acceptable quality or does not match the description. You may return the item to us and you may request a:

Full Refund, Replacement, or Store Credit.

read the "return policy"

Refund

Cancel and Return

Updated by AMgalleries

31 August 2021