At AMgalleries.com, we take pride in creating high-quality handcrafted bracelets. Please read our policy carefully before making a purchase.

1. Order Cancellation

  • Orders can be cancelled within 24 hours of purchase.

  • After this period, your order may already be processed or in production and cannot be cancelled.

2. Change of Mind

  • We accept returns for change of mind under the following conditions:

    • The item must be unused, unworn, and in original condition.

    • Return request must be made within 7 days of receiving the item.

    • Customers are responsible for all return postage costs.

  • Once we receive and inspect the returned item, a refund will be issued.

3. Refunds

  • Refunds will be processed to the original payment method.

  • Please allow 3–7 business days for the refund to appear, depending on your bank or payment provider.

  • Original shipping fees are non-refundable.

4. Faulty or Incorrect Items

  • If you receive a faulty or incorrect bracelet, please contact us within 7 days of delivery.

  • We will arrange a replacement or full refund, including shipping costs where applicable.

5. Custom & Personalised Orders

  • Custom or personalised bracelets cannot be refunded or exchanged unless they are faulty.

6. Return Process

To initiate a return, please contact us with:

  • Your order number

  • Reason for return

  • Clear photos (if applicable)

We will provide return instructions once your request is approved.

Cancelation & Refund

Updated by AMgalleries

08 April 2026